Contact Us
Online Shop Support
For information or queries regarding online orders and shopping you can contact us using this form for the quickest response. Please let us know the order number in your email so that we can access it as quickly as possible to sort out any problems. We will strive to respond to your online shop inquiries within 24 business hours.
If you are after information about our service, you might find an answer on our shipping, refunds/returns, or FAQ page but please don’t hesitate to email us to clarify anything.
- PLEASE NOTE: We don’t check our Facebook page every day. If you have any inquiries, please email us directly via our website.
By Phone
0431 568 587
Mon – Fri 10am – 5pm (AEDT)
Sat – Sun 10am – 2pm (AEDT)
By Email
Email us at:
sales@thejewelleryqueen.com
Please do not send us your credit card information in an email in any form
By Mail
Mail us at:
Laa Dee Daa
33 Phillip Island Road
San Remo, Vic. 3925